Terms & Conditions

AlmostNatty UG (haftungsbeschränkt)
Weidenbaumsweg 139, 21035 Hamburg, Germany
Commercial register: B 185496, Hamburg Local Court
As of: 31.03.2026

§ 1 Scope

These terms apply to all coaching services offered via the website team-madsen.com and processed through the payment provider Stripe. By booking, the customer agrees to these terms.

§ 2 Subject of the contract

The subject of the contract is an individual online coaching in the areas of fitness, nutrition and supplementation. The scope depends on the chosen package (Lifestyle or Elite). Support is provided by Max Madsen and his qualified expert team.

§ 3 Contract term & cancellation

The coaching contract has a minimum term of 12 months. Cancellation is possible at the end of the contract term. Cancellation must be made in writing (email to coaching@team-madsen.com) no later than 14 days before expiry. Without timely cancellation, the contract does not automatically renew.

§ 4 Prices & payment

All prices include statutory VAT. Payment is made via Stripe by installments (monthly) or one-time payment. With installments, the monthly amount is charged on the due date of the initial booking.

§ 5 Satisfaction guarantee (30 days)

We offer a 30-day satisfaction guarantee for the first month of coaching. The customer may request a refund of the first monthly fee within the first 30 days after the start of the contract, provided all of the following conditions have been demonstrably met:

• Complete tracking of all training sessions in the coaching app
• Participation in all scheduled check-ins (weekly or daily depending on the package)
• Demonstrable adherence to the individual nutrition and training plan

The refund applies exclusively to the first monthly fee. The request must be submitted in writing to coaching@team-madsen.com within 30 days of the start of the contract. Verification is based on app data and check-in records. No claim exists if the stated conditions have not been fully met. The remaining contract term is unaffected by the guarantee.

§ 6 Right of withdrawal

As a consumer, you have the right to withdraw from this contract within 14 days without giving reasons. The withdrawal period is 14 days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us (AlmostNatty UG, coaching@team-madsen.com) of your decision by means of a clear statement.

§ 7 Liability

The coaching does not constitute medical advice. The customer acts on their own responsibility. AlmostNatty UG is not liable for health damage arising from the implementation of coaching content. Liability is limited to intent and gross negligence.

§ 8 Intellectual property

All coaching materials, e-books, training plans and content of the Madsen Academy are protected by copyright. Sharing with third parties is not permitted.

§ 9 Final provisions

The law of the Federal Republic of Germany applies. Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected. Place of jurisdiction is Hamburg.

Imprint (Impressum)

Information pursuant to § 5 TMG

AlmostNatty UG (haftungsbeschränkt)
Weidenbaumsweg 139
21035 Hamburg

Commercial register: B 185496
Registering court: Hamburg Local Court

Represented by

Max Madsen

Contact

Phone: +49 (0) 15168500421
Email: coaching@team-madsen.com

Postal address

AlmostNatty UG
Weidenbaumsweg 139
21035 Hamburg

VAT ID

VAT identification number pursuant to § 27 a German VAT Act:
DE338531317

Privacy Policy

1. Controller

AlmostNatty UG (haftungsbeschränkt)
Weidenbaumsweg 139, 21035 Hamburg
E-Mail: coaching@team-madsen.com

2. Collection and storage of personal data

When visiting this website, information is automatically transmitted to the server (server log files): browser type/version, operating system used, referrer URL, IP address, time of the request. This data cannot be attributed to specific individuals and is deleted after 30 days.

3. Contact & coaching booking

When booking a coaching, name, email address and payment data are collected. Payment processing is handled via Stripe, Inc. We do not store credit card data. Data processing is based on Art. 6 (1) (b) GDPR (performance of a contract).

4. Coaching app

When using the coaching app, health and training data are collected (biofeedback variables, training progress, nutrition data). This data is used exclusively for coaching support and not shared with third parties. Legal basis: Art. 6 (1) (b) GDPR.

5. Analytics tools

Microsoft Clarity: This website uses Microsoft Clarity to analyze user behavior. Anonymized data on clicks, scroll behavior and page views is collected. Further information: privacy.microsoft.com

Meta Pixel: We use the Meta Pixel to measure the success of our advertising. Pseudonymized usage data is transmitted to Meta Platforms Ireland Ltd. Legal basis: Art. 6 (1) (a) GDPR (consent). You can object to data collection at any time.

6. Cookies

This website uses technically necessary cookies as well as analytics cookies. Technically necessary cookies are required for the operation of the website. Analytics cookies are only set with your consent.

7. Your rights

You have the right to information, rectification, erasure, restriction of processing, data portability and objection. Contact us at coaching@team-madsen.com. You have the right to lodge a complaint with a supervisory authority.

8. SSL encryption

For security reasons, this site uses SSL encryption. You can recognize an encrypted connection by the lock symbol in your browser’s address bar.

As of: 31.03.2026